Service Name: eVoice
Calls In/Out: 1,000
Voice to Email: Yes
Mobile App: Yes
Price: $10.00
Setup Fee: {Setup}
Free Trial: Yes
Other Features: 5 Extensions and 1,000 minutes at $29.95
The only service with a 6 month trial.
Summary: With great prices and some innovative features combined with a 6 month free trial eVocie is at least worth considering. They lack some of the features of the other services but they do cover the things you’ll use most.
Thanks to hosted PBX services, today, small and medium sized businesses also have access to an array of business technologies that were previously available only for large scale organizations. This has led to a surge in demand for these services leading to an increase in the number of service providers in the market.
Today, we review eVoice.com, a new but promising entrant into the world of hosted PBX service providers.
What is eVoice.com?
eVoice.com is an online virtual phone service that can answer calls for you while you are busy, rout your calls to the chosen destination, collect voice mails for you, transcript them and send them as text messages and a lot more. All this comes without the additional cost of hiring employees or buying costly equipment.
At a time when there are hundreds of companies providing similar services, it’s not easy to subscribe to the services of a relatively new one. So it’s important to know what separates eVoice.com from its competitors.
The Upside
- Competitive Pricing: The most important differentiating factor is the cost per minute. eVoice.com charges lower than the industry standard and hence, even their largest package of 1000 minutes doesn’t cause a dent in the budget for individuals or small businesses.
- No Software to download: Unlike with most other hosted PBX companies customers do not have to download or install software while using eVoice.com.
- Try before you buy: You can try eVoice.com risk free for as long as 6 months (the lowest plan) to decide whether it is the right service for you. All the other plans can be tried for 30 days.
- 24/7 Customer Support: Irrespective of when and where you face a problem with the service, you can always contact eVoice.com customer support. They are available 24/7 via phone, email and live chat. They also have a decent FAQ section that answers most of the common problems faced by people.
Downside
While it does manage to create a niche for itself with competitive pricing and basic services, it does lack a few additional features being offered by top service providers like RingCentral. Internet faxing, after hour calls, number of extensions (eVoice.com only offers 5 extensions in its most advanced plan), international virtual numbers etc are some of the problem areas.
Core Features
All three plans being offered by eVoice.com have four main core features which are further extended into several add on features. Let’s take a closer look at these features.
Auto-Attendant
1. auto attendant: The Auto Attendant feature alone makes eVoice.com completely worth every cent of its subscription cost. Calls are
answered in a professional manner and routed to any employee, department, extension or any three numbers of your choice. Greetings can be customized!
2. Local Numbers (US & Canada): Having a local number against your name gives the impression of a large business having a nationwide presence. It helps you to expand easily to any city of your choice.
3. Toll free 800 number: A toll free 800 number not only enhances your credibility as a business, but it also increases the number of viable leads. Irrespective of whether you are an organization with 3 members or even lesser, it immediately creates an impression of a large company.
4. Voice Mail Services: You can receive your voice mail messages in your email inbox, as a text message or retrieve it free using an
Voice to Text
800 number. Voice mail services ensure that you never miss out on an important business call.
Add on Features
There are a lot of bundled features that come along with all of the eVoice service plans.
- Speed Dial
- Music on Hold
- Call Conferencing
- Call forwarding
The Final Verdict
With their three plans priced at $12.95, $19.95 and $29.95 per month, Evoice.com certainly is one of the best priced PBX service providers out there.
While eVoice is not the virtual phone service with the most features, it’s cost effective and is ideal for any small business looking for a professional telephone set up without the huge costs associated with it.
Quality services, Excellent Pricing, Good Customer Support, definitely a must try service!
Need a coupon or special deal for eVoice? If we know of any they are listed below.
