Service Name: Phone Power
Calls In/Out: Unlimited
Voice to Email: Yes
Mobile App: Yes
Price: $14.95
Setup Fee: Free
Free Trial: No
Other Features: Free equipment lease -30 day money back
Unlimited business phone service
Phone Power, with its smartly priced, high quality network has quickly carved a niche for itself. With specialized plans for both residential customers and for small businesses. Positive reviews about Phone Power are showing up and customers are raving about it. So, we decided to find out what all the hype is about.
An Overview
At the first glance, Phone Power comes across as any other VoIP service provider does. Cost effective solutions for both home and business are at the fulcrum of their service. The installation requires no special equipment or expertise. All that is required is a Grandstream Handy Tone 502 adaptor that is available from the company on free lease. Unlike some other providers, you do not need to buy special phones as long as you have corded or cordless phones and an internet connection at home. If you are not very tech savvy and find it difficult to install such services, then the technical support are well adept at guiding you through the process. They are very well versed with the technicalities and common problems one encounters while handling equipment like modem and routers.
Features & Plans
There is not much to choose between VoIP providers when it comes to basic features. But its small additions combined with affordability that makes an ordinary service provider a better one.
Phonepower has two plans.
Homew & Small Business: This plan is for residential users and for SMBs and is priced at $14.95 mo if you sign up for their 24 months contract, $16.95 in the 12 month contract and at $19.95 if you use it monthly. It includes unlimited minutes to and from the USA and Canada, including Alaska and Hawaii.
All add on features like Caller ID, Call Waiting, 3-Way calling and Voicemail which usually cost an extra buck with other service providers are included here. They even include the ability to receive Faxes at no charge.
Other than this, it also includes a completely free cloned second line. So, you can effectively receive the same call on two different telephones. If one is busy, you can still answer the call on the second one without having to put the first call on hold.
Business Plans: This plan is aimed at large businesses and includes all the features of a residential line plus specialized features like conference calling, call hunting, on hold music and auto attendant. For the individual owner or small business owner it offers Unlimited business phone service
Standout Features
- Voice clarity is second to none. In fact, its almost impossible to know that you are speaking on a VoIP phone.
- They offer all their plans on a per line basis which makes it perfect for SMBs.
- It’s a complete solution-in-a-box as nothing else is required to install the package except the grandtone adapter.
- The pricing and the features on offer make it worth every cent that is invested in it.
Customer Service
Customer reviews all over the internet have shown consistency in satisfaction with the support offered by phonepower.
Keeping in mind that some percentage of its customer base is residential users, there are bound to be a lot of queries from people who are not computer savvy. Since I’m sure this includes MOST small business users this is a REAL benefit for the person needing a small business phone service. The customer service is friendly, knowledgeable and trained.
Final Verdict
At a time when there is a johny-come-lately VoIP service provider every now and then, it’s difficult to select one purely on the basis of its pricing. There are bound to be lower priced service providers than Phone Power.
But if you are looking at a clean and hassle free performance from your VoIP, then Phone Power ranks up there with the best in the business and at an extremely affordable price. They do not have a free trial but do have a 30 day money back guarantee.
